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Evidence Guide: ICTSAD603 - Plan and monitor business analysis activities in an ICT environment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTSAD603 - Plan and monitor business analysis activities in an ICT environment

What evidence can you provide to prove your understanding of each of the following citeria?

Plan business analysis approach

  1. Establish organisational process needs and objectives that apply to the initiative, and if necessary, define the requirements that the process must meet
  2. Review existing organisational standards, including standards, guidelines and processes relating to the current initiative
  3. Tailor an approach to the needs of a specific business analysis initiative, according to organisational standards if required
  4. Engage with the appropriate stakeholders to determine how the work will be completed
  5. Plan the execution of business activities
Establish organisational process needs and objectives that apply to the initiative, and if necessary, define the requirements that the process must meet

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review existing organisational standards, including standards, guidelines and processes relating to the current initiative

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tailor an approach to the needs of a specific business analysis initiative, according to organisational standards if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Engage with the appropriate stakeholders to determine how the work will be completed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan the execution of business activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct stakeholder analysis

  1. Recognise stakeholders who may be affected by the business need or a new solution
  2. Assess stakeholder attitudes toward, and influence over, the initiative
  3. Decide which stakeholders will have authority over business analysis activities
  4. Instigate regular reviews to identify new stakeholders or changed positions as clarity of business needs evolve
Recognise stakeholders who may be affected by the business need or a new solution

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess stakeholder attitudes toward, and influence over, the initiative

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Decide which stakeholders will have authority over business analysis activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Instigate regular reviews to identify new stakeholders or changed positions as clarity of business needs evolve

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan business analysis activities

  1. Decide the type of project or initiative and the business analysis deliverables
  2. Determine the scope of work for business analysis activities
  3. Approve which activities the business analyst will perform and when
  4. Develop estimates for business analysis work
Decide the type of project or initiative and the business analysis deliverables

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the scope of work for business analysis activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Approve which activities the business analyst will perform and when

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop estimates for business analysis work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan business analysis communication

  1. Determine how best to receive, distribute, access, update and escalate information from project stakeholders
  2. Decide how best to communicate with each stakeholder according to stakeholder needs and constraints to communication
Determine how best to receive, distribute, access, update and escalate information from project stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Decide how best to communicate with each stakeholder according to stakeholder needs and constraints to communication

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan requirements management process

  1. Establish a requirements repository for storing requirements, including those under development, those under review, and approved requirements
  2. Assess the need and process for requirements traceability, based on relevant factors
  3. Conclude which requirements attributes will be captured
  4. Determine the process for requirements change management
Establish a requirements repository for storing requirements, including those under development, those under review, and approved requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess the need and process for requirements traceability, based on relevant factors

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conclude which requirements attributes will be captured

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the process for requirements change management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage business analysis performance

  1. Determine which metrics will be used to measure the work performed by the business analyst
  2. Report performance in an appropriate format, based on the needs of the project
  3. Assess performance measures to determine where problems may be occurring in executing business analysis activities
  4. Identify preventative or corrective actions as required
Determine which metrics will be used to measure the work performed by the business analyst

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report performance in an appropriate format, based on the needs of the project

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess performance measures to determine where problems may be occurring in executing business analysis activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify preventative or corrective actions as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan business analysis approach

1.1 Establish organisational process needs and objectives that apply to the initiative, and if necessary, define the requirements that the process must meet

1.2 Review existing organisational standards, including standards, guidelines and processes relating to the current initiative

1.3 Tailor an approach to the needs of a specific business analysis initiative, according to organisational standards if required

1.4 Engage with the appropriate stakeholders to determine how the work will be completed

1.5 Plan the execution of business activities

2. Conduct stakeholder analysis

2.1 Recognise stakeholders who may be affected by the business need or a new solution

2.2 Assess stakeholder attitudes toward, and influence over, the initiative

2.3 Decide which stakeholders will have authority over business analysis activities

2.4 Instigate regular reviews to identify new stakeholders or changed positions as clarity of business needs evolve

3. Plan business analysis activities

3.1 Decide the type of project or initiative and the business analysis deliverables

3.2 Determine the scope of work for business analysis activities

3.3 Approve which activities the business analyst will perform and when

3.4 Develop estimates for business analysis work

4. Plan business analysis communication

4.1 Determine how best to receive, distribute, access, update and escalate information from project stakeholders

4.2 Decide how best to communicate with each stakeholder according to stakeholder needs and constraints to communication

5. Plan requirements management process

5.1 Establish a requirements repository for storing requirements, including those under development, those under review, and approved requirements

5.2 Assess the need and process for requirements traceability, based on relevant factors

5.3 Conclude which requirements attributes will be captured

5.4 Determine the process for requirements change management

6. Manage business analysis performance

6.1 Determine which metrics will be used to measure the work performed by the business analyst

6.2 Report performance in an appropriate format, based on the needs of the project

6.3 Assess performance measures to determine where problems may be occurring in executing business analysis activities

6.4 Identify preventative or corrective actions as required

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan business analysis approach

1.1 Establish organisational process needs and objectives that apply to the initiative, and if necessary, define the requirements that the process must meet

1.2 Review existing organisational standards, including standards, guidelines and processes relating to the current initiative

1.3 Tailor an approach to the needs of a specific business analysis initiative, according to organisational standards if required

1.4 Engage with the appropriate stakeholders to determine how the work will be completed

1.5 Plan the execution of business activities

2. Conduct stakeholder analysis

2.1 Recognise stakeholders who may be affected by the business need or a new solution

2.2 Assess stakeholder attitudes toward, and influence over, the initiative

2.3 Decide which stakeholders will have authority over business analysis activities

2.4 Instigate regular reviews to identify new stakeholders or changed positions as clarity of business needs evolve

3. Plan business analysis activities

3.1 Decide the type of project or initiative and the business analysis deliverables

3.2 Determine the scope of work for business analysis activities

3.3 Approve which activities the business analyst will perform and when

3.4 Develop estimates for business analysis work

4. Plan business analysis communication

4.1 Determine how best to receive, distribute, access, update and escalate information from project stakeholders

4.2 Decide how best to communicate with each stakeholder according to stakeholder needs and constraints to communication

5. Plan requirements management process

5.1 Establish a requirements repository for storing requirements, including those under development, those under review, and approved requirements

5.2 Assess the need and process for requirements traceability, based on relevant factors

5.3 Conclude which requirements attributes will be captured

5.4 Determine the process for requirements change management

6. Manage business analysis performance

6.1 Determine which metrics will be used to measure the work performed by the business analyst

6.2 Report performance in an appropriate format, based on the needs of the project

6.3 Assess performance measures to determine where problems may be occurring in executing business analysis activities

6.4 Identify preventative or corrective actions as required

Evidence of the ability to:

plan and monitor business analysis activities, including determining an approach and processes that are appropriate to the circumstances

determine business analysis deliverables, tasks and estimates

plan business analysis communications

determine metrics for monitoring business analysis work

assess business performance and identify measures to rectify.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the business analysis process, procedures and techniques

describe project management process, procedures and techniques

identify and apply risk management strategies

overview technology and technology solution patterns

describe communication constraints that may impact on stakeholders.